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Cross-Cultural Selling:  Building Trust
In this post we build on my previous post on cross-cultural aspects at the very beginning of the sales process and initiating contact with…
AI:  An Essential Sales Tool Part 1
I know many of you are using AI to help you with your sales efforts; I also know that many, MANY of you are…
Cross-Cultural Selling: Initiating Contact with Prospective Clients
As translation salespeople and account managers find themselves increasingly engaging with cross-border clients, the importance of understanding and adapting to cross-cultural nuances cannot be…
Meal vs. Deal Selling
As I mentioned in the first installment of this series, it’s very important that we learn how our potential clients expect us to communicate…
Cultural Competence in Selling Language Services – Part 2
This week I’m going to build on the “above the waterline” cultural differences raised in last week’s initial post on this topic before I…
Cultural Competence in Selling Language Services
I recently had the pleasure of moderating a Women in Localization-sponsored Webinar entitled Cross-Cultural Strategies for Freelance Translators with @Agata Szubstarska, @Avishta Seeras and…
The Mindful Body by Dr. Ellen J. Langer
While I was planning to continue writing my series of posts on AI’s use in sales, I decided today to share my thoughts on…
How AI Can Enhance Translation Sales Productivity
Part One of Several AI is impacting the language services industry quite a lot in terms of what we are (and will be) selling,…
Chat GPT Imagines a New (unpublished) Sales Book
AI is going to have a profound impact on sales in the translation industry:  the services we sell, how we sell and how we…
FluentSales Autumn Update
It’s been a hectic year with the relocation back to the USA and getting things up and running on this side of the Atlantic! …