Thoughts

During a training course I was delivering earlier this year, my client remarked that bad selling behaviours are very similar to bad dating behaviours.…

I’m prompted to write this post, because one of my industry colleague and friends, @Corinne Smith shared in her LinkedIn post today that a…

Many people in the translation industry have a negative opinion of or hold old-fashioned stereotypes about sales.  There is a tendency to think that…

I am prompted to write this post based on Benjamin Dehenny’s recent LinkedIn post on how people learn and how repetition of (in this…

I’ve recently read a couple of books that have helped to define the people in our lovely industry, clarify why I love it so…

Since charging per word is the defacto standard in the language services industry across the supply change, I believe all Language Service Providers (LSPs)…

We are back with another exciting and very interesting episode of The Translation Company Talk podcast. In this episode, we hear from Thomas Edwards…

I recently led a conversation about pricing in the language services industry in a recent edition of GALA ’s webinar series. The audience participation…

My colleague @Thomas Edwards recently posed a question in a consulting session about the most important tools account managers should have in their toolbox…

Account Plan An Account Manager without an account plan is like a boat without a rudder.  Account plans are living, dynamic documents that contain…