Americas – FluentSales for Translation Project Managers

Project managers will gain a deeper understanding of buyer motivations and how their work impacts them, how to recognize sales opportunities and take appropriate action and leverage their relationship with customers to grow the business.

Learning Objectives

• Understand individual buyers and how they use translation differently
• What translations help different buyers achieve
• Realise that project managers already possess selling skills
• Recognise events that trigger the need for translation
• How to leverage client relationships to find other buyers and introduce additional services
• What action to take once a sales opportunity is uncovered
• How to add value to the client relationship.
• Factors contributing to an exceptional customer experience.
• How to follow up on projects in a more meaningful way.

Format

Class sizes are deliberately small to ensure maximum attendee participation.  Whether you take the online or in person course, you will have ample opportunity to discuss and interact with peers, as well as and practice your new skills discussion, breakout sessions and post-training skill challenges.

Outcomes

• Understanding the true value of what project managers deliver.
• Expand skills that are necessary for career success and advancement today.
• Learn the value of PM insights and ideas that improve quality, delivery, customer experience.
• A more commercially-minded approach to customer relationships.
• How PMs can directly impact the bottom line.

We also run this course at 9am EDT – click here for information